Privacy Policy

We realize the importance of privacy and will keep your personal information confidential.

Please read this private policy statement

and understand the relevant actions concerning your personal information. [This Policy may change and therefore, please review these protocols regularly for any changes.]

1. General information for members

We will collect your name, surname, address, e-mail, birth date, gender, occupation and personal interests when you register for membership. Once you finish the registration process, you will be entitled to all privileges of a member, including our special offers. The provision of your personal information to us is optional, but without it we will be unable to provide you with membership benefits or present goods and services that may suit your needs and interests.

2. Cookies

Cookies are small data files that track and collect your browsing information from your web browser. Cookies will then use that information during your future visits to our website, so that the server may immediately recognize that you have been to the website before.

Cookies will not destroy any files in your computer, but are only used to track information such as which pages users visit, on which pages users usually start and stop, and how frequent users visit the website, etc. We do not use cookies to track the identity of the actual user, and cookies will only tell if a certain computer has visited our website in the past.

Cookies will not collect personal information such as names or e-mail addresses. Nevertheless, if you do not wish to have cookies in your computer, you may adjust the settings in your web browser to reject cookies.

Benefits of cookies:

(1). To collect visitor information and information of individual members and to customize products, goods and services best suited to individual needs. These cookies will start collecting information after a member logs in and enters a password, and will stop collecting information when the member exits the website or logs out.

(2). To track the number of visitors. Different browsers will have different uses for cookies that can distinguish visitors as members or non-members. This information is useful for presenting advertisements that best suit a target audience, and for evaluating users’ interests and internet usage pattern.

(3). To check usage frequency or visiting pattern. These tracking cookies help us to understand the user's character and habits. Moreover, it will help us improve our services, contents, advertising patterns, as well as promotional activities offered on the website to best suit individual needs.

3. Members’ information usage

The main purpose for collecting members’ information is to enable members to get services that best suit their individual needs when they visit and use services from our website at no cost. We may occasionally send you e-mails to inform you of our news, activities and services. However, if you do not wish to receive such news and information, you can always contact us to unsubscribe or change your personal settings at any time to unsubscribe.

4. Keeping members’ personal information

In case the company requires additional personal information from members, the company will keep these data confidential. In some cases the company needs to disclose your personal information to a third party. Section 5 (Information disclosure and transfer) sets out circumstances in which we may disclose your personal information and to whom. In these circumstances, the company will not obtain your consent for any disclosure in advance.

The member always has the right to revoke consent to such disclosures, or even to refuse to receive those services as they wish.

Remarks: When you visit other websites that have links to www.cowandgate.com.hk, they may also collect your personal information.

In those cases, the collection, use, processing and transfer 
of personal information is not governed by this Policy.

5. Information disclosure and transfer

Normally, we will not disclose a member's personal information to others unless you give your permission or in the following circumstances:

5.1 Disclosure or transfer to trade partners, business affiliates and/or business sponsors.

The company may disclose your personal information to business affiliates and business sponsors for purposes the company deems necessary in order to provide, maintain, promote and improve its services, or for the development and expansion of the company’s goods and services. Details of information disclosure can be found in the service conditions or usage terms.

5.2 In some promotional campaigns, the campaign sponsor may need your information.

Certain promotional or marketing campaign activities conducted on www.cowandgate.com.hk may be sponsored by another company, trade partner or business affiliate. All or part of a member's information collected from such activities may be disclosed to the sponsored company. The member may choose not to participate in these activities.

The company may also disclose or transfer your personal information to the campaign sponsor to enable us to inform you of the news and activities about us and/or the campaign sponsor and to offer you with products and services that best suit your needs.

5.3 In some cases you may be offered information or special news from a third party.

Please for more information refer to sections 5.1 and 5.2

5.4 The company may disclose your personal information in the following special cases:

When the company deems that the information disclosure will affect classification, contact, and legal action against persons who violate the company's service conditions or cause any impact or damage to the company's clients by interfering or violating any rights or property, whether intentionally or not.

Moreover, the company may disclose information if requested by authorities, courts or tribunals under applicable laws.

The company may disclose information in the course of any merger or acquisition of the company or sale of any part of its assets or business.

6. Choices of members in information collection, usage and disclosure

If you do not wish to receive any news or information from the company, please indicate in your personal settings that you do not wish to receive any such information. In addition, you may use your username and password to login and amend and/or change your information and preferences for certain promotional programs. We may ask for your e-mail address in order to update your information.

Therefore, you may receive automatic e-mails concerning promotional campaigns if you indicate your interest on registration.

Moreover, a member can change and/or amend cookies settings by changing his/her browser settings to best suit their personal preferences. You have the right to receive all cookies or refuse any cookies. In case you refuse all cookies, you may not be able to use certain features that require specific registration

7. Other issues

Be careful when disclosing personal information while you are online. This information may be collected and used by another party. Therefore, you must keep your personal information and password confidential.